→ The delivery time depends entirely on the destination location. At checkout, you will receive a tracking number to check your shipping status, or you can contact us by phone.

→ We offer different shipping methods depending on the selected carrier, including ground and air shipping.

→ Yes, expedited shipping options are available. These typically use air transportation for faster delivery.

→ Shipping rates are calculated based on the package weight, which depends on the number of springs in your order.

→ The difference lies in the shipping method used by different carriers: standard shipping is typically ground-based, while expedited shipping is often by air.

→ Yes, international shipping is available. If your country is not listed at checkout, please contact us for a shipping quote

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→ Yes, a tracking number is generated after purchase based on the selected shipping method. You will receive the carrier’s tracking number to check your shipment status.

→ There are two ways: 1.- Enter the tracking code on the selected carrier's website to view updates. 2.- Provide the tracking code to us by phone, and we will check the shipping status for you.

→ Not directly, but you can request updates through the carrier's portal.

→ You will receive an estimated delivery date, but specific date and time requests may not be available.

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→ You may request an address change by phone within a certain timeframe, as shipping costs may need to be recalculated.

→ Your phone number is collected so that the carrier can contact you in case of delivery issues. This allows you to reschedule the delivery for a different time or day or arrange a pickup.

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→ Yes, if all orders share the same delivery address. However, you must first contact our agents to coordinate the shipment.

→ Yes, we offer free ground shipping on orders over $149.(in continental US)

→ Yes, you can visit our store to pick up your order. Please call in advance to coordinate with an agent.

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→ Items marked as "Ships Today" are in stock. If your order is placed before noon, it will be shipped the same day. Otherwise, it will be shipped the following day.

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→ Durability, strength, corrosion resistance, and quantity control.

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→ We manufacture springs using a variety of materials, with the most popular being stainless steel and music wire. For a full list of materials, visit: https://www.acxesspring.com/english/popular-materials-used-for-springs.html

→ Spring dimensions vary depending on the selected model. You can find dimensions in the Spring Finder results table or on the product page, where additional details such as weight per thousand are available.

→ Yes, we have 40,000+ stock springs in different sizes, materials, and finishes, plus the ability to manufacture over 40 trillion custom designs. Use the Spring Finder to find the best fit for your project.

→ This property ensures the proper function of a spring. If a spring is compressed beyond its safe range, it may lose stiffness, hardness, and force or even deform. To determine this range, use our Online Spring Force Tester for precise calculations.

→ A compression spring's lifespan depends on whether its compression remains within the safe travel distance. Staying within this range ensures longevity and reliable performance.

→ Free length is the measurement of a compression spring when no external force is applied.

→ Spring rate refers to the force exerted by a compression spring per inch or millimeter of travel under load. Learn more here: https://www.acxesspring.com/english/test3.html

→ A closed ground end undergoes an additional manufacturing process where the ends are ground flat to allow the spring to stand upright without tipping over.

→ Initial tension in an extension spring is the force required to separate its coils. Learn more here: https://www.acxesspring.com/english/initial-tension-in-extension-springs.html

→ The winding direction is crucial in torsion springs. A left-hand wound spring generates torque in the clockwise direction, while a right-hand wound spring generates torque counterclockwise.

→ Total coils refer to all the spring’s turns, while active coils are those that deflect when force is applied.

→ Yes, the winding direction determines the force direction, but in terms of strength and mechanical properties, both left- and right-wound springs function the same.

→ Music Wire (ASTM A228) has high and uniform tensile strength, making it ideal for high-stress applications. → Hard Drawn Wire (ASTM A227) is more economical and suitable for average-stress applications.

→ Passivation removes surface contaminants and enhances corrosion resistance, improving durability in harsh environments.

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→ Stainless steel, particularly 316 stainless steel, offers the highest corrosion resistance, especially in marine and chemical environments. 302 vs 316 stainless steel: what is the difference? → 302 Stainless Steel: Higher tensile strength but lower corrosion resistance. → 316 Stainless Steel: Superior corrosion resistance due to molybdenum content, making it ideal for saltwater and chemical exposure.

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→ Products in stock are marked with the "Ships Today" logo. If you see this on the product page and order before noon, the item will be shipped the same day.

→ When manufacturing a custom spring, we ensure that additional stock is available for future orders. If a spring is frequently requested, we keep it in stock.

→ If a spring is in stock, it will display the "Ships Today" logo. Otherwise, it will need to be manufactured, and the lead time will depend on production schedules.

→ All pricing is displayed in the Spring Finder results table. You can also click on a part number to view bulk pricing options.

→ We have monthly promotions, including bulk discounts or special offers on certain types of springs. Frequent customers receive additional discounts.

→ Yes, each product page provides a pricing table with discounts based on quantity.

→ Unlike many competitors, we are direct manufacturers, which allows us to offer competitive prices without needing to match third-party retailers.