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Compression Springs Compression Springs

Enter your Outside Diameter and Free Length
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Free Length
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Wire Diameter
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Total Coils
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Rate
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Max. Load
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Max. Deflection
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Solid Height
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*Required Field
Extension Springs Extension Springs

Enter your Outside Diameter and Length Inside Hook
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Outside Diameter
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Length Inside Hook
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Wire Diameter
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Max. Load
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Max. Deflection
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Initial Tension
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Rate
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Material Type
*Required Field
Torsion Springs Torsion Springs

Enter your Outside Diameter and Total Coils
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Outside Diameter
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Inside Diameter
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Total Coils
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Free Position
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Wire Diameter
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Body Length
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Max. Torque
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Max. Deflection
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Rate
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Leg Length
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Material Type
*Required Field
Conical Springs Conical Springs

Enter you Small Outside Diameter, Large Outside Diameter and Free Length
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Small Outside Diameter
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Large Outside Diameter
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Free Length
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Rate
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Total Coils
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Solid Height
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Wire Diameter
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Material Type
*Required Field

Terms & Conditions | Policies & Guidelines - Acxess Spring

Order Terms

Quotations:

All quotations are based on the most current information available regarding labor, material and outside service costs. Lead times are based on production backlogs at the time of the quotation. Clerical errors are subject to correction.

Minimum Order

To help cover processing costs, a $15 handling fee applies to orders under $25.

Product Returns

Returns will not be accepted after 30 days from the delivery date. Credit will not be issued for merchandise that was shipped correctly and returned without prior written Return Materials Authorization and a valid Return Materials Authorization number. The RMA number issued will be referenced in all material dispositions including the issue of credit. Custom-made springs are non-returnable under any circumstances. All returns of stock springs are subject to a 20% restocking fee. Customers are responsible for all prepaid transportation charges unless the return is due to an error on Acxess Spring’s part, in which case we will cover the return shipping costs. We are not liable for any parts that have been plated, coated, or otherwise modified by the customer without prior written consent. Additionally, phone orders automatically accept dimensions, tolerances, terms and conditions.

Credit

To establish a line of credit with Acxess Spring Company ask us to provide you with our credit application and we will email it to you. Please email to sales@acxesspring.com or by postal mail or fax your application to 951-276-9777.

The application should include the names, addresses, contacts and telephone numbers of at least three (3) trade references. We also require banking information including the bank name, bank account number, contact name and phone number. The application must be signed by an authorized representative of your company so your bank may release the appropriate information.

When credit is established we will ask for a valid credit card to remain on file in case of late payment. Acxess Spring may charge that credit card for past due balances. For your convenience we accept most major credit cards.

Delivery of Goods

Unless specified in advance, all orders will be shipped freight collect via UPS or common carrier depending on container size and weight restrictions.

Additional Order Information

Our goal at Acxess Spring Company is to keep our customers satisfied in both production and customer service. If you have any questions regarding this information please contact us or email us at sales@acxesspring.com.

Acxess Spring Terms and Conditions

1. Acceptance

  • The order acknowledgment confirms the order made by the Buyer and the terms stated are the sole terms of the sale.

2. Prices

  • Quoted prices based on buyer specifications may change if manufacturing requirements change.

3. Delivery

  • (a) Shipment dates are accepted unless disputed in writing within 10 days.
  • (b) Seller performance may change due to uncontrollable events such as fire, strikes, war, labor shortages or government regulations.
  • (c) Seller will attempt delivery at estimated times but assumes no liability for delays.
  • (d) Discrepancies must be reported within 15 days of receipt.
  • (e) Delivery is F.O.B. Seller premises unless otherwise specified.
  • (f) Standard packing is included in price.
  • (g) Credit shipments require approval from Seller’s credit department.
  • (h) Seller may withhold or reclaim shipments if Buyer defaults.

4. Production

  • (a) Spring specifications follow standard commercial tolerances.
  • (b) Additional inspections requested by Buyer may incur additional costs.
  • (c) Shipment quantities may vary ±10% of ordered quantity.
  • (d) Clerical errors may be corrected.

5. Payment

  • (a) Payment is due according to invoice terms.
  • (b) Past-due invoices accrue interest at 2% per month.

6. Warranty

  • (a) Buyer must report defects within 15 days of receipt.
  • (b) Claims must be submitted in writing.
  • (c) Seller may replace, repair or settle the claim.
  • (d) Seller is not liable for misuse, alterations or damage caused by others.
  • (e) Seller disclaims other warranties and limits liability to the contract price.

7. Title

  • (a) Ownership transfers to Buyer upon delivery to carrier.
  • (b) Risk of loss transfers upon shipment.

8. Cancellation

  • (a) Orders cannot be canceled without Seller consent.
  • (b) Buyer must cover raw materials, tooling and losses including lost profits if cancellation occurs.

9. Taxes

  • Buyer is responsible for all applicable taxes related to the transaction.

10. Patents

  • Buyer warrants that specifications do not infringe patents and agrees to indemnify Seller.

11. Tools and Fixtures

  • Seller retains ownership of tools and may dispose of them after three years without orders.

12. Performance

  • The agreement is governed by the laws of the State of California and Buyer agrees to pay legal costs resulting from breach of obligations.

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President Acxess Spring

Over 40 Years of Experience in Spring Engineering and Manufacturing